As of all systems are operational.
THE ACTIVATED FIX: As of September 11, 2017 @ 2:20 AM Pacific Time - Qtum and EOS are available for exchange. You may now exchange to and from Qtum and EOS using any asset. Sending and receiving all assets remains fully operational.
REMAINING ISSUES: OmiseGo is still undergoing exchange testing. We expect exchanges to resume in 24 hours or less.
OUR CURRENT ACTION: OmiseGo exchange testing is ongoing to assure all OmiseGo exchanges are executed quickly and delivered properly. If all reliability tests pass OmiseGo will available for exchange Tuesday, Sept. 12, 2017.
THE ISSUE YOU MAY SEE: As of September 10, 2017 @ 9:29 AM Pacific Time - OmiseGo, Qtum and EOS are temporarily unavailable for exchange. All assets are safe.
Sending and receiving assets remains fully operational. This DOES NOT impact sending and receiving OmiseGo, Qtum and EOS.
OUR CURRENT ACTION: We have determined the cause of OmiseGo, Qtum and EOS being unavailable for exchange. Exchange testing is happening now to be sure OmiseGo, Qtum and EOS are delivered properly. If all reliability test pass we will have these assets available for exchange late Monday, Sept. 11, 2017. We will post additional status updates on Monday, Sept. 11 after 24+ hours of extended testing is complete.
As of August 29th, 2017 @ 7:50 AM Pacific Time - The Exodus exchange servers are back online. All systems are behaving as normal. We will be actively monitoring for the next few hours and will turn off this alert once we are sure all systems are stable.
As of August 29th, 2017 @ 7:02 AM Pacific Time - Our Exodus exchange servers are under heavy load. All assets are safe. We are investigating the cause of the load now and mitigating the issue. This strain could cause assets to be temporarily unavailable for exchange. We will post here again in 60 minutes or less with our latest status update.
As of August 29th, 2017 @ 6:25 AM Pacific Time - The Exodus servers are back online. All systems are behaving as normal. We will be actively monitoring for the next few hours and will turn off this alert once we are sure all systems are stable.
As of August 29th, 2017 @ 6:25 AM Pacific Time - The Exodus servers are down for maintenance. All assets are safe. Sending and receiving are behaving as normal. This downtime effects assets available for exchange - all pairs are listed as temporary unavailable. We are continuing to work as fast as possible to bring the Exodus servers back online. We will post again in 60 minutes or less with continued progress and updates.
As of August 29th, 2017 @ 5:02 AM Pacific Time - The Exodus servers are down for maintenance. We are continuing to work as fast as possible to bring the Exodus servers back online. All assets are safe. During this window all assets will be unavailable for exchange. Sending and receiving are behaving as normal.
As of August 29th, 2017 @ 4:32 AM Pacific Time - The Exodus servers are down for maintenance. All assets are safe. During this window all assets will be unavailable for exchange. Sending and receiving are behaving as normal. We will post again in 30 minutes or less with our latest status update.
As of August 26th, 2017 @ 12:36 PM Pacific Time - The Exodus servers are back up and operational. We have decreased the status notification from yellow to blue. We will be actively monitoring server load for the next few hours and will turn off this alert once we are sure all systems are stable.
As of August 26th, 2017 @ 12:15 PM Pacific Time - Our Exodus servers are under heavy load. All assets are safe. We are investigating the cause of the load now and mitigating the issue. We will post here again in 30 minutes or less with our latest status update.
As of August 16th, 2017 @ 3:47 PM Pacific Time - Ethereum servers are operational. All sending and receiving of Ethereum and Etherum assets like Augur, Golem, EOS, Gnosis, and Aragon are working. We will continue to monitor the next few hours. All assets are safe and 100% operational.
As of August 16th, 2017 @ 9:28 AM Pacific Time - Our Ethereum servers are under heavy load. All assets are safe. However, this may affect sending and receiving of Ethereum and Etherum assets like Augur, Golem, EOS, Gnosis, and Aragon. If Exodus does not work after a few tries, and you need to send any of these assets immediately, you can use MyEtherWallet as a workaround as detailed here.
As of August 1st, 2017 @ 10:45 PM Pacific Time - We have decreased the status notification from red to blue. You can safely send / receive/ and exchange bitcoin now. We are still working on an easy way for Exodus customers to send their BCH out of Exodus.
As of August 1st, 2017 @ 1:00 PM Pacific Time - The Bitcoin hard fork has completed successfully. Within the next 24-48 hours, we will provide guidance on what customers need to do to claim their BCH/BCC.
As of July 31, 2017 @ 5:20 PM Pacific Time - There is a planned Bitcoin hard fork. During the time of Tuesday, August 1st from 12:20 AM GMT (Monday, July 31st 5:20 PM Pacific GMT-7) you should not send bitcoin until this is resolved.
Exchanging will be disabled completely. Please read ShapeShift's blog post on the hard fork.
It could take two or three days before this is resolved. We will post more on Twitter: @exodus_io
As of July 28, 2017 @ 2:00 PM Pacific Time - Augur has released a critical security vulnerability announcement.Funds are not at risk! Migration has completed and the new contract address has been published. We are working on a patch release now.
As of July 28, 2017 @ 10:00 AM Pacific Time - Augur has released a critical security vulnerability announcement.Funds are not at risk! When this has been completed, we will release a new patched version of Exodus with the new Augur contract address.
As of July 27, 2017 @ 11:07 AM Pacific Time - The Dash API server has been down. The Dash team is working on restoring access. In the meantime, this means that sending / receiving / exchanging Dash may have issues.
As of July 27, 2017 @ 2:45 PM Pacific Time - Etherscan.io (https://etherscan.io) has been having reliability issues. Sending or receiving ETH and Ethereum tokens should not be affected.
As of July 14, 2017 @ 8:41 AM Pacific Time - pricing seems to be stabilized. We are actively monitoring for the next few hours and will turn off this alert once we are sure all systems are stable.
THE ISSUE YOU MAY SEE: As of July 14, 2017 @ 3:12 AM Pacific Time - We received a few user reports with the local currency values ( USD, EUR, GBP and CAD ) not displaying correctly in the wallet, portfolio and overall balance section in the navigation bar. You may also see a message on the portfolio to "Please check your internet connection." Your internet connection is likely fine.
All assets are safe - this seems to be a temporary display issue with the pricing feed data.
OUR CURRENT ACTION: Our team is aware of the issue and we are looking into a fix now. If you do not see pricing data in Exodus, Quit and relaunch again in about an hour - hopefully we have a fix soon.