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Open Positions
Work With Exodus
Help us bring digital assets to everyday people. 100% remote work ANYWHERE in the world. Get paid in bitcoin.

These are 100% remote careers - work from anywhere in the world.

Ready to take your place building the future of digital assets? Are you passionate about the blockchain and the sweeping changes it is creating across the world? Do you store some of your wealth in digital assets? Do you believe that Bitcoin, Ethereum, and other blockchain assets are beginning to facilitate a great wealth transfer?

Why?

The Financial Crisis of 2008 changed everything. Wealth around the world was decimated. The US government stole money from Main Street to give to Wall Street. Governments have not stopped their reckless spending at the expense of its citizens. Central banks keep printing money, eroding purchasing power. The war on cash has just begun.

We believe these actions are causing consumers, businesses, and investment firms to seek a new asset class to invest and protect their wealth. The emergence of blockchain technology has created a movement to shift power back to the people to manage their own assets, with no banks, no brokers, or institutional oversight. We created Exodus for these visionaries, those who want to depart the legacy financial system to protect and create wealth for future generations.

Us.

Exodus was started by Daniel Castagnoli and JP Richardson. Daniel has co-founded a number of other companies and is a master of emotional design - having previously designed experiences for Apple, BMW, Disney, Louis Vuitton, and Nike. JP has also co-founded a number of other companies and has published 150+ open source libraries - some of these are in use by most Bitcoin and cryptocurrency software on the web.

Open Positions as of

Community Support Engineer
Asia / Australia / New Zealand / Hawaii Region

Description

Exodus CSEs build trust with customers in the context of an uncertain ecosystem by providing reliable, friendly, knowledgeable and empathetic customer support 24 hours a day, 7 days a week. This position will be filled by a superstar bridging the gap between America and Europe.

  • Do you like managing your own digital assets?
  • Do you consider yourself a pro user and never ask for help?
  • Do you enjoy problem solving by reading and searching for answers?
  • Do you enjoy helping others and teaching your friends about the blockchain?
  • Do you enjoy being part of a team that values Judgment, Communication, Curiosity, Innovation, Courage, Passion, Selflessness, Inclusion, Integrity, and Empowerment?

If this sounds like you, read on.

Exodus receives hundreds of emails and chat messages daily from customers learning about digital assets. As an Exodus Community Support Engineer (CSE) you will connect with customers through email, our live Slack chatroom and social media.

What You Will Do

  • Answer inbound email to assist users in navigating the intricacies of managing digital assets.
  • Create and maintain support articles in our Knowledge Base to address common customer questions.
  • Create above-and-beyond customer service experiences that surprise and delight.
  • Facilitate discussion and respond to customers in our live Slack channel.
  • Use problem-solving abilities to track down unique customer problems.
  • Provide written feedback and examples to the development team detailing reproducible customer problems along with desired outcomes.
  • Contribute actively to the team by providing candid and useful feedback to help make Exodus better.
  • Bring value to Exodus customers by going above and beyond the specified job role.

Who You Are

  • You live in Asia, Australia, New Zealand, or Hawaii, or can work from 21:00 to 05:00 UTC.
  • You have amazing written English skills including proper grammar and punctuation.
  • You live life feeling grateful and have the ability to empathize with customers on even the simplest of problems.
  • You understand the basics of how digital assets work including security, confirmations, block times, network fees, etc.
  • You are inquisitive and love troubleshooting to find an answer.
  • You carry a high sense of urgency with customer empathy.
  • You are energetic and cheerful.
  • You know how to craft properly formatted creative responses with unique personality sprinkled in.
  • You know how to connect with individuals on an emotional level.
  • You have general knowledge of computers and are familiar with your own OS.
  • You know the importance of securing your digital assets and online identity using 2FA and unique and strong passwords, and you use network and computer security best practices.
  • You have excellent references and a history of trust and established relationships in former careers.
  • You take responsibility for your actions.
  • You are a learner and always striving to make yourself and those around you better.
  • You treat everyone with respect.
  • You seek what’s best for the team, rather than what’s best for yourself.
  • You inspire others.

Bonus points for speaking other languages, especially Mandarin.

Salary and Payment

Exodus Community Support Engineers make between 35k - 50k+ USD. All salaries are paid in Bitcoin. Below are general salary guidelines.

35k : You have impressive written English and grammar abilities and have done customer support in the past. You know how to connect with users on an emotional level. You are knowledgeable about blockchain assets and have extensive leadership and problem solving abilities. You are self-driven and suggest and implement new ways to optimize the business and individual processes.

50k : Tenured customer support wizard both on the phone, in person, through email and live chat. You know every aspect of blockchain assets and security, and can explain complicated concepts easily. You also have leadership abilities and can optimize the current customer service experience and produce measurable improvement. It is likely you understand basic programming + HTML/CSS and can create self-help support documents. You also help, educate and motivate other team members. Candidates on this level are typically moved to leadership roles and management positions.

How To Apply

  1. Fill out your answers to our Exodus Customer Support Engineer Test
  2. Send an email that contains your completed Exodus Customer Support Engineer Test and a few words on why you will be a good fit (highlighting any of the above items that resonate with you and your abilities) to jobs@exodus.io
  3. If you want to include a CV, please make sure it is in pdf format.
Senior Node.js + DevOps Engineer
Bridge the Exodus client with our new server infrastructure

Description

Are you a Node.js old-timer who fell in love with DevOps? If the answer is yes, then read on.

Exodus is a desktop client built on Electron which leverages backend Node.js services to connect to the blockchain asset networks. As a Senior Node.js + Devops Engineer, you will deploy Node.js applications that depend upon individual cryptocurrency daemons using AWS servers.

What You Will Do

  • Deploy Node.js applications into the appropriate pipeline (development, staging, production).
  • Build zero-downtime deployment infrastructure.
  • Review Node.js server code and submit pull requests to aid in the deployment.
  • Use configuration management tools like Ansible to consistently configure server infrastructure in the cloud.
  • Use Terraform to build infrastructure.
  • Leverage container technology like Docker, Kubernetes, or AWS offerings to increase the efficiency of building and deploying services.
  • Build a geo-distributed infrastructure.

Who You Are

  • You are based in the US (preferred).
  • You have excellent references and a history of trust and established relationships in former careers.
  • You have a long history and track record of Node.js development that can be demonstrated via Github.
  • You take initiative and don't wait for direction.
  • You have a passion for cryptocurrencies like Bitcoin and demonstrated passion for solving problems.
  • You don't care if the platform is Azure or AWS and are willing to work with either and have some experience with at least one.
  • You are willing to be available regardless of when server issues occur.

Salary and Payment

$100k - $200k paid in BTC

How To Apply

Send us an email to jobs@exodus.io explaining why you're a good fit. If you want to include a CV, make sure it is in PDF format. Ensure the subject is "SENIOR NODE DEVOPS - FIRSTNAME LASTNAME"

Accounting / Finance Lead (Nebraska)
Own our Accounting and Finance Department

Description

The Exodus accounting role was handled by the co-founders in conjunction with an outsourced CPA firm. It’s now time Exodus starts to bring more finance and accounting expertise in-house.

This is an opportunity to learn all about corporate finance and accounting from the ground up. You will have the autonomy to setup systems and processes to streamline our books and accounting software to deliver financial metrics to key stakeholders.

What You Will Do

  • Manage statements, transactions, and bookkeeping via QuickBooks.
  • Develop and deliver P&L statements.
  • Continuously improve our accounting system.
  • Work with our tax firm to ensure tax compliance.
  • Manage revenue streams across multiple partners.
  • Create both short and long-term financial projections for the company.
  • Help develop our stock distribution plan / manage 409A valuation.

Who You Are

  • You are based in (or willing to relocate to) Nebraska.
  • You have a passion for cryptocurrencies like Bitcoin.
  • You are young and hungry for responsibility and love learning.
  • You have a background in finance or accounting. Preferred CFA, CFP, FRM, or CPA.
  • You love the challenges presented at the intersection between cryptocurrencies and traditional financial systems.
  • You understand what working in a startup entails and are willing to pull extra hours.
  • You love solving complex problems and finding the most elegant and simple solutions.
  • You have excellent references and a history of trust and established relationships in former careers.
  • You take initiative and hold yourself accountable.

Salary and Payment

$80k - $160k paid in BTC

How To Apply

Send a cover letter to jobs@exodus.io with a few words about yourself and why you think you are the right person for this role. If you want to include a CV, make sure it is in PDF format. Ensure the subject is "FINANCE LEAD - FIRSTNAME LASTNAME"