Careers

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Exodus

Help us empower everyday people to control their wealth.

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Why work at Exodus?

Exodus empowers everyday people to escape the traditional financial system.

Ready to take your place building the future of digital assets? Are you passionate about the blockchain and the sweeping changes it is creating across the world? Do you store some of your wealth in digital assets? Do you believe that Bitcoin, Ethereum, and other blockchain assets are beginning to facilitate a great wealth transfer?

Why work at Exodus?

Open Positions (6)

Support

Community Support Engineer

Build trust with customers in the context of an uncertain ecosystem by providing reliable, friendly, knowledgeable and empathetic customer support.

Skills

Fantastic written English skills. Bonus points for speaking other languages, especially Mandarin.

Location

100% Remote

Type

Full-time

Salary

$35k – $50k+

Paid in BTC
Apply now for this position
Description

Exodus CSEs build trust with customers in the context of an uncertain ecosystem by providing reliable, friendly, knowledgeable and empathetic customer support 24 hours a day, 7 days a week. This position will be filled by a superstar bridging the gap between America and Europe.

  • Do you like managing your own digital assets?
  • Do you consider yourself a pro user and never ask for help?
  • Do you enjoy problem solving by reading and searching for answers?
  • Do you enjoy helping others and teaching your friends about the blockchain?
  • Do you enjoy being part of a team that values Judgment, Communication, Curiosity, Innovation, Courage, Passion, Selflessness, Inclusion, Integrity, and Empowerment?

If this sounds like you, read on.

Exodus receives hundreds of emails and chat messages daily from customers learning about digital assets. As an Exodus Community Support Engineer (CSE) you will connect with customers through email, our live Slack chatroom and social media.

What You Will Do
  • Answer inbound email to assist users in navigating the intricacies of managing digital assets.
  • Create and maintain support articles in our Knowledge Base to address common customer questions.
  • Create above-and-beyond customer service experiences that surprise and delight.
  • Facilitate discussion and respond to customers in our live Slack channel.
  • Use problem-solving abilities to track down unique customer problems.
  • Provide written feedback and examples to the development team detailing reproducible customer problems along with desired outcomes.
  • Contribute actively to the team by providing candid and useful feedback to help make Exodus better.
  • Bring value to Exodus customers by going above and beyond the specified job role.
Who You Are
  • You live in eastern Russia, New Zealand, Hawaii, US West Coast, or can work from 21:00 to 05:00 UTC without compromising your natural sleep cycle.
  • You have amazing written English skills including proper grammar and punctuation.
  • You live life feeling grateful and have the ability to empathize with customers on even the simplest of problems.
  • You understand the basics of how digital assets work including security, confirmations, block times, network fees, etc.
  • You are inquisitive and love troubleshooting to find an answer.
  • You carry a high sense of urgency with customer empathy.
  • You are energetic and cheerful.
  • You know how to craft properly formatted creative responses with unique personality sprinkled in.
  • You know how to connect with individuals on an emotional level.
  • You have general knowledge of computers and are familiar with your own OS.
  • You know the importance of securing your digital assets and online identity using 2FA and unique and strong passwords, and you use network and computer security best practices.
  • You have excellent references and a history of trust and established relationships in former careers.
  • You take responsibility for your actions.
  • You are a learner and always striving to make yourself and those around you better.
  • You treat everyone with respect.
  • You seek what’s best for the team, rather than what’s best for yourself.
  • You inspire others.

Bonus points for speaking other languages, especially Mandarin.

Salary and Payment

Exodus Community Support Engineers make between 35k - 50k+ USD. All salaries are paid in Bitcoin. Below are general salary guidelines.

35k : You have impressive written English and grammar abilities and have done customer support in the past. You know how to connect with users on an emotional level. You are knowledgeable about blockchain assets and have extensive leadership and problem solving abilities. You are self-driven and suggest and implement new ways to optimize the business and individual processes.

50k : Tenured customer support wizard both on the phone, in person, through email and live chat. You know every aspect of blockchain assets and security, and can explain complicated concepts easily. You also have leadership abilities and can optimize the current customer service experience and produce measurable improvement. It is likely you understand basic programming + HTML/CSS and can create self-help support documents. You also help, educate and motivate other team members. Candidates on this level are typically moved to leadership roles and management positions.

How To Apply
  • Fill out your answers to our Exodus Customer Support Engineer Test
  • Send an email that contains your completed Exodus Customer Support Engineer Test and a few words on why you will be a good fit (highlighting any of the above items that resonate with you and your abilities) to jobs@exodus.io
  • If you want to include a CV, please make sure it is in pdf format.

RECRUITING

Recruiting Director

Own our recruiting and onboarding processes from beginning to end.

Skills

Identifying and sourcing top talent, creating plans and processes for onboarding new hires.

Location

100% Remote

Type

Full-time

Salary

$50k - $120k+

Paid in BTC
Apply now for this position
Description

Are you a recruiting all-star with a proven record of identifying and recruiting top talent?

Exodus is looking for a full-time Recruiting Director to help our users regain financial sovereignty by recruiting amazing individuals for our growing global team.

As the Exodus Recruiting Director, you’ll be responsible for recruiting top-notch candidates and helping them throughout the recruiting and onboarding processes.

What You Will Do
  • Own our recruiting and onboarding processes from beginning to end.
  • Build and manage a pipeline of top-notch candidates using social media and other creative channels whether they are online or off.
  • Filter and organize candidates according to Exodus brand and culture fit.
  • Schedule and conduct interviews with candidates.
  • Communicate interview findings to relevant team members.
  • Give and take feedback to and from candidates.
  • Create and manage an offer process for new hires.
  • Create and manage an onboarding plan for new hires so that they can hit the ground running.
  • Continue to stay in touch with new hires until they feel fully acclimated as part of the Exodus team.
  • Ensure a high-touch process so candidates never feel lost at any point of the recruiting and onboarding processes.
  • Work with management team and team leaders to identify talent needs and improve recruiting and onboarding processes.
  • Create compelling job descriptions for new career openings at Exodus that attract talented and qualified candidates.
  • Create and maintain job listings for our website and selected job boards.
  • Develop creative ways to constantly look for and attract the best talent while staying true to Exodus’ mission and culture.
  • Represent Exodus with integrity and professionalism as a first point of contact for candidates.
Who You Are
  • You have a strong passion for digital assets and it shows.
  • You have a great track record of identifying and qualifying top talent, preferably for startups.
  • You have experience sourcing candidates through various channels.
  • You speak English fluently and feel very comfortable on video-calls.
  • You are able to stay organized and stay on top of where different candidates are in the recruiting cycle and manage their respective needs.
  • You are engaging, vibrant, charismatic and have great people skills.
  • You have excellent references and a history of trust and established relationships in former careers.
  • You have experience working remotely and/or know how to manage yourself and communicate effectively.
  • You are a learner and always striving to make yourself and those around you better.
  • You have used Exodus and have exchanged digital assets inside the platform. (Be prepared to share at least one order ID from your exchange history so we can discuss your exchange experience inside the product.)
  • You would love to promote Exodus as a tool to bank the world using the new financial system.
  • You take responsibility for your actions.
  • You take initiative and don’t have to ask for direction.
  • You seek what’s best for the team, rather than what’s best for yourself.
  • You don’t necessarily have to be technical, but you understand the difference between Java and Javascript.

Bonus points for being technical and/or having a wide range of other specialized skills such as design, communications, copywriting, customer support, etc.

Salary and Payment

The Exodus Recruiting Director will make between 50k - 120k+ USD based on experience. All salaries are paid in Bitcoin. Below are general salary guidelines for this position.

50k :

  • You fit the basic descriptions in the "Who You Are Section".
  • You have used Exodus in the past, and you are knowledgeable about blockchain assets.
  • You have extensive leadership and problem solving abilities.
  • You are self-driven and suggest as well as implement new ways to optimize business and individual processes.

85k :

  • You fit everything in the 50k salary range.
  • You are a leader who can figure out how to directly impact company revenue.
  • You have no ego and are ready to work on the front lines with our support team to learn firsthand about systems, customers, and the product.
  • You have a general technical background in an area relevant to the company and can better evaluate candidates in fields, such as security, digital assets, finance, programming, or design, before handing them off to a hiring manager.

120k+ :

  • You fit everything in the 85k salary range.
  • You bring a pool of talented candidates and relationships with specialized talent in the blockchain ecosystem.
  • You have sourced, recruited, and placed senior and executive-level candidates in past positions.

How To Apply
  • Send an email to jobs@exodus.io with a few words on why you would be the perfect fit for this role.
  • Include a link to a short (2 minute maximum) YouTube video (unlisted or private is fine) introducing yourself and showcasing the value you can provide to our team.
  • If you want to include a Resume/CV, make sure it is in PDF format.
  • Ensure the subject is "RECRUITING DIRECTOR - FIRSTNAME LASTNAME"

ENGINEERING

Senior Node.js + DevOps Engineer

Bridge the Exodus client with our new server infrastructure.

Skills

JavaScript, Node.js, Docker, Kubernetes, Azure or AWS

Location

100% Remote

Type

Full-time

Salary

$100k - $200k

Paid in BTC
Apply now for this position
Description

Are you a Node.js old-timer who fell in love with DevOps? If the answer is yes, then read on.

Exodus is a desktop client built on Electron which leverages backend Node.js services to connect to the blockchain asset networks. As a Senior Node.js + Devops Engineer, you will deploy Node.js applications that depend upon individual cryptocurrency daemons using AWS servers.

What You Will Do
  • Deploy Node.js applications into the appropriate pipeline (development, staging, production).
  • Build zero-downtime deployment infrastructure.
  • Review Node.js server code and submit pull requests to aid in the deployment.
  • Use configuration management tools like Ansible to consistently configure server infrastructure in the cloud.
  • Use Terraform to build infrastructure.
  • Leverage container technology like Docker, Kubernetes, or AWS offerings to increase the efficiency of building and deploying services.
  • Build a geo-distributed infrastructure.
Who You Are
  • You are based in the US (preferred).
  • You have excellent references and a history of trust and established relationships in former careers.
  • You have a long history and track record of Node.js development that can be demonstrated via Github.
  • You take initiative and don't wait for direction.
  • You have a passion for cryptocurrencies like Bitcoin and demonstrated passion for solving problems.
  • You don't care if the platform is Azure or AWS and are willing to work with either and have some experience with at least one.
  • You are willing to be available regardless of when server issues occur.
Salary and Payment

$100k - $200k paid in BTC

How To Apply in One Minute

Send us an email to jobs@exodus.io explaining why you're a good fit. If you want to include a CV, make sure it is in PDF format. Ensure the subject is "SENIOR NODE DEVOPS - FIRSTNAME LASTNAME"

Senior Node.js API Engineer

Collaborate with a team of experienced engineers and build robust APIs.

Skills

JavaScript, Node.js, Hapi, Apollo, Restify, AWS

Location

100% Remote

Type

Full-time

Salary

$70k - $120k

Paid in BTC
Apply now for this position
Description

Do you live for beautiful APIs? Do you take pride in knowing your API and server work is clean, fast and flexible? Are you the one person to turn to when data needs to be perfectly structured, normalized and redundant? Would you love to have a team of designers turn your API data into compelling customer interactions?

Exodus is looking for a meticulous, obsessive leader to focus on our backend API services. These services deal with everything from collecting historical pricing data to optimizing exchange prices to make sure our customers receive the best rates on trades.

What You Will Do
  • Design backend REST / GraphQL / gRPC APIs.
  • Submit pull requests for critical back-end servers coded in Node.js, which talk to Exodus Wallet clients.
  • Nip bugs in the butt, quickly and safely.
  • Write loads of tests to ensure code performs as expected.
  • Work closely with our partner services to ensure long-term API compatibility and stability.
  • Write monitoring tools to help us make exchanges better, faster, cheaper, and more reliable for our customers.
  • Open dialogues with our customer support engineers to understand what can be improved about the exchange experience in Exodus, and act on that understanding.
  • Be readily available in case of a server meltdown.
Who You Are
  • You have excellent references and a history of trust and established relationships in former careers.
  • You have a long history and track record of Node.js development that can be demonstrated via Github.
  • You take initiative and don't wait for direction.
  • You have a passion for cryptocurrencies like Bitcoin and demonstrated passion for solving problems.
  • You’re familiar with the differences between REST, GraphQL, gRPC APIs and know the tradeoffs of each.
  • Express, Hapi, Apollo, Restify… you know what these tools do and when to use each.
  • You have an understanding of relational database concepts and have designed some relational database schemas in the past.
  • AWS experience a bonus.
  • You don't care if the platform is Azure or AWS and are willing to work with either and have some experience with at least one.
  • You are willing to be available regardless of when server issues occur.
Salary and Payment

$70k - $120k paid in BTC

How To Apply in One Minute

Send us an email to jobs@exodus.io explaining why you're a good fit. If you want to include a CV, make sure it is in PDF format. Ensure the subject is "Senior Node.js API Engineer - FIRSTNAME LASTNAME"

DevOps Engineer (mid-level)

Design and deploy highly available cloud infrastructure.

Skills

Terraform, Packer, Docker, Jenkins, Linux, Bash/Python, AWS

Location

100% Remote

Type

Full-time

Salary

$50k - $70k

Paid in BTC
Apply now for this position
Description

Do you love spinning up cloud based server infrastructure using IaC and troubleshoot when things go wrong? If the answer is yes, then read on.

As a mid-level Devops Engineer, you will help setup and monitor new cryptocurrency/blockchain servers for a variety of assets and monitor existing servers in our cloud infrastructure.

What You Will Do
  • Build zero-downtime, geo-distributed cloud infrastructure using tools such as Terraform, Ansible and Jenkins.
  • Create and update reusable modules in Terraform for AWS services like Auto Scaling Groups, Load Balancers, Route53, IAM Policies/Roles, Monitoring & Alarms, CloudFront, WAF and more.
  • Leverage container technology like Docker, Kubernetes, or ECS to increase the efficiency of building and testing services in a Sandbox or Stage environment before moving to Production.
  • Monitor infrastructure and react when alarms are triggered.
Who You Are
  • You are based in North/South America as this position will require working US daytime hours (if you live in other locations but are willing to work that time slot, you will be considered).
  • You have excellent references and a history of trust and established relationships in former careers.
  • You have a passion for cryptocurrencies like Bitcoin and possess strong analytical and problem-solving skills.
  • You are self motivated and can work from home without direct supervision.
  • You take initiative and don't wait for direction.
  • You have good presentation skills to communicate product knowledge, enhancements and changes with other team members.
  • You love using Linux and automating tasks with Bash/Python scripts.
  • You like creating images with Dockerfiles and using docker-compose.
  • You know how to maintain code integrity and organization using GIT/GitHub.
  • You have hands on experience with AWS services such as EC2 in ASGs, ALB/NLB, RDS, S3, IAM Roles/Policies, CloudWatch alarms/metrics/logs.
  • You are very proficient with Terraform and have no problem creating reusable modules and following best practices for file/resource/variable naming, you are able to automate EC2 bootstrapping with user-data and Packer.
  • You have experience with CI/CD pipelines.
Salary and Payment

$50k - $70k paid in BTC

How To Apply in One Minute

Send us an email to jobs@exodus.io explaining why you're a good fit. If you want to include a CV, make sure it is in PDF format. Ensure the subject is "DEVOPS ENG (mid-level) - FIRSTNAME LASTNAME"

ACCOUNTING

Finance Lead

Own our Accounting and Finance Department.

Skills

Manage statements, transactions, and bookkeeping via QuickBooks. Finance background - CFA, CFP, FRM, or CPA

Location

Nebraska

Type

Full-time

Salary

$80k - $160k

Paid in BTC
Apply now for this position
Description

The Exodus accounting role was handled by the co-founders in conjunction with an outsourced CPA firm. It’s now time Exodus starts to bring more finance and accounting expertise in-house.

This is an opportunity to learn all about corporate finance and accounting from the ground up. You will have the autonomy to setup systems and processes to streamline our books and accounting software to deliver financial metrics to key stakeholders.

What You Will Do
  • Manage statements, transactions, and bookkeeping via QuickBooks.
  • Develop and deliver P&L statements.
  • Continuously improve our accounting system.
  • Work with our tax firm to ensure tax compliance.
  • Manage revenue streams across multiple partners.
  • Create both short and long-term financial projections for the company.
  • Help develop our stock distribution plan / manage 409A valuation.
Who You Are
  • You are based in (or willing to relocate to) Nebraska.
  • You have a passion for cryptocurrencies like Bitcoin.
  • You are young and hungry for responsibility and love learning.
  • You have a background in finance or accounting. Preferred CFA, CFP, FRM, or CPA.
  • You love the challenges presented at the intersection between cryptocurrencies and traditional financial systems.
  • You understand what working in a startup entails and are willing to pull extra hours.
  • You love solving complex problems and finding the most elegant and simple solutions.
  • You have excellent references and a history of trust and established relationships in former careers.
  • You take initiative and hold yourself accountable.
Salary and Payment

$80k - $160k paid in BTC

How To Apply

Send a cover letter to jobs@exodus.io with a few words about yourself and why you think you are the right person for this role. If you want to include a CV, make sure it is in PDF format. Ensure the subject is "FINANCE LEAD - FIRSTNAME LASTNAME"

Can't find what you're looking for?

If you think you have special skills that we should definitely know about, please drop us a line.

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