Careers

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Exodus

Help us empower everyday people to control their wealth.

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Why work at Exodus?

Exodus empowers everyday people to escape the traditional financial system.

Ready to take your place building the future of digital assets? Are you passionate about the blockchain and the sweeping changes it is creating across the world? Do you store some of your wealth in digital assets? Do you believe that Bitcoin, Ethereum, and other blockchain assets are beginning to facilitate a great wealth transfer?

Why work at Exodus?

Open Positions (7)

Support

Community Support Engineer

Build trust with customers in the context of an uncertain ecosystem by providing reliable, friendly, knowledgeable and empathetic customer support.

Skills

- Excellent written English skills

- Proficiency in Windows and macOS

- Blockchain proficiency

- Great verbal and written communication

- Ability to connect with people on an emotional level

Location

100% Remote

Type

Full-time

Salary

$35k – $50k+

Paid in BTC
Apply now for this position
Description

Exodus Community Support Engineers (CSEs) build trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week.

  • Do you like managing your own digital assets?
  • Do you enjoy problem solving by reading and searching for answers?
  • Do you love helping others and teaching your friends about the blockchain?

If you answered yes to all of those questions, read on.

Exodus receives hundreds of emails and chat messages daily from customers learning about digital assets. As an Exodus CSE you will connect with customers through email, our live Slack chatroom, and social media.

What You Will Do
  • Assist users in navigating the intricacies of managing digital assets.
  • Create and maintain support articles in our Knowledge Base to address common customer questions.
  • Create above-and-beyond customer service experiences that surprise and delight.
  • Facilitate discussion and respond to customers in our live Slack channel.
  • Use problem-solving abilities to resolve unique customer problems.
  • Contribute actively to the team by providing candid and useful feedback to help make Exodus better.
Who You Are
  • You have amazing written English skills including proper grammar and punctuation.
  • You empathize with customers on even the simplest of problems.
  • You understand the basics of how digital assets work including security, confirmations, block times, network fees, etc.
  • You are inquisitive and love troubleshooting to find an answer.
  • You have general knowledge of computers and are familiar with your own OS.
  • You know the importance of securing your digital assets, and you use security best practices.
  • You have excellent references and a history of established relationships in former careers.
  • You take responsibility for your actions.

Bonus points for speaking other languages, especially Mandarin.

Salary and Payment

Exodus Community Support Engineers make between 35k - 50k+ USD. All salaries are paid in Bitcoin. Below are general salary guidelines.

35k : You have impressive written English and grammar abilities, and have done customer support in the past. You are empathetic and know how to connect with users on an emotional level. You are knowledgeable about blockchain assets and have strong problem solving abilities. You are self-driven and eager to help optimize the business and individual processes.

50k : Tenured customer support wizard on the phone, in person, through email and live chat. You know every aspect of blockchain assets and security, and can explain complicated concepts easily. You also have leadership abilities and can optimize the current customer service experience and produce measurable improvement. It is likely you understand basic programming + HTML/CSS and can create self-help support documents. You also help educate and motivate other team members. Candidates on this level are typically moved to leadership roles and management positions.

How To Apply
  • Fill out your answers to our Exodus Customer Support Engineer Test
  • Send an email that contains your completed Exodus Customer Support Engineer Test and a few words on why you will be a good fit (highlighting any of the above items that resonate with you and your abilities) to jobs@exodus.io
  • If you want to include a CV, please make sure it is in pdf format.

RECRUITING

Recruiting Director

Own our recruiting and onboarding processes from beginning to end.

Skills

Identifying and sourcing top talent, creating plans and processes for onboarding new hires.

Location

100% Remote

Type

Full-time

Salary

$50k - $120k+

Paid in BTC
Apply now for this position
Description

Are you a recruiting all-star with a proven record of identifying and recruiting top talent?

Exodus is looking for a full-time Recruiting Director to help our users gain financial sovereignty by recruiting amazing individuals for our growing global team.

As the Exodus Recruiting Director, you’ll be responsible for recruiting top-notch candidates and helping them throughout the recruiting and onboarding processes.

What You Will Do
  • Update current, and design new, recruiting strategies.
  • Build and manage a pipeline of top-tier candidates.
  • Oversee all stages of candidate experience.
  • Schedule and conduct interviews with candidates.
  • Ensure a high-touch process so candidates never feel lost during the recruiting process.
  • Work with management team and team leaders to forecast hiring needs.
  • Advise hiring managers on interviewing techniques.
  • Measure key recruitment metrics.
  • Represent Exodus with integrity and professionalism as a first point of contact for candidates.
Who You Are
  • You are passionate about digital assets.
  • You have a great track record of identifying and qualifying top talent, preferably for startups.
  • You have demonstrable experience managing full-cycle recruiting.
  • You have an understanding of multiple sourcing techniques and utilize a variety of recruitment tools.
  • You are experienced in hiring for remote positions.
  • You speak English fluently and feel very comfortable on video-calls.
  • You are organized and can comfortably manage multiple candidates in different stages of the recruiting cycle.
  • You are engaging, vibrant, charismatic, and have great people skills.
  • You have excellent references and a history of established relationships in former careers.
  • You are driven, curious, and tenacious in solving problems.
  • You have used Exodus and have exchanged digital assets inside the platform (be prepared to discuss your exchange experience inside the wallet).
  • You take responsibility for your actions.
  • You don’t necessarily have to be technical, but you understand the difference between Java and Javascript.

Bonus points for being technical and/or having a wide range of other specialized skills such as design, communications, copywriting, customer support, etc.

Salary and Payment

The Exodus Recruiting Director will make between 50k - 120k+ USD based on experience. All salaries are paid in Bitcoin. Below are general salary guidelines for this position.

50k :

  • You fit the basic descriptions in the "Who You Are Section".
  • You have used Exodus in the past, and you are knowledgeable about blockchain assets.
  • You have extensive leadership and problem solving abilities.
  • You are self-driven and suggest as well as implement new ways to optimize business and individual processes.

85k :

  • You fit everything in the 50k salary range.
  • You are a leader who can directly impact company revenue.
  • You have no ego and are ready to work on the front lines with our support team to learn firsthand about systems, customers, and the product.
  • You have a general technical background in an area relevant to the company and can better evaluate candidates in fields such as security, digital assets, finance, programming, or design, before handing them off to a hiring manager.

120k+ :

  • You fit everything in the 85k salary range.
  • You bring a pool of talented candidates and relationships with specialized talent in the blockchain ecosystem.
  • You have sourced, recruited, and placed senior and executive-level candidates in past positions.

How To Apply
  • Send an email to jobs@exodus.io with a few words on why you would be the perfect fit for this role.
  • Include a link to a short (2 minute maximum) YouTube video (unlisted or private is fine) introducing yourself and showcasing the value you can provide to our team.
  • If you want to include a Resume/CV, make sure it is in PDF format.
  • Ensure the subject is "RECRUITING DIRECTOR - FIRSTNAME LASTNAME"

ENGINEERING

Senior Node.js + DevOps Engineer

Bridge the Exodus client with our new server infrastructure.

Skills

JavaScript, Node.js, Docker, Kubernetes, Azure or AWS

Location

100% Remote

Type

Full-time

Salary

$100k - $200k

Paid in BTC
Apply now for this position
Description

Are you a Node.js old-timer who fell in love with DevOps? If the answer is yes, then read on.

Exodus is a desktop client built on Electron which leverages backend Node.js services to connect to the blockchain asset networks. As a Senior Node.js + Devops Engineer, you will deploy Node.js applications that depend upon individual cryptocurrency daemons using AWS servers.

What You Will Do
  • Deploy Node.js applications into the appropriate pipeline (development, staging, production).
  • Build zero-downtime deployment infrastructure.
  • Review Node.js server code and submit pull requests to aid in the deployment.
  • Use configuration management tools like Ansible to consistently configure server infrastructure in the cloud.
  • Use Terraform to build infrastructure.
  • Leverage container technology like Docker, Kubernetes, or AWS offerings to increase the efficiency of building and deploying services.
  • Build a geo-distributed infrastructure.
Who You Are
  • You are based in the US (preferred).
  • You have excellent references and a history of trust and established relationships in former careers.
  • You have a long history and track record of Node.js development that can be demonstrated via Github.
  • You take initiative and don't wait for direction.
  • You have a passion for cryptocurrencies like Bitcoin and demonstrated passion for solving problems.
  • You don't care if the platform is Azure or AWS and are willing to work with either and have some experience with at least one.
  • You are willing to be available regardless of when server issues occur.
Salary and Payment

$100k - $200k paid in BTC

How To Apply in One Minute

Send us an email to jobs@exodus.io explaining why you're a good fit. If you want to include a CV, make sure it is in PDF format. Ensure the subject is "SENIOR NODE DEVOPS - FIRSTNAME LASTNAME"

Senior Node.js API Engineer

Collaborate with a team of experienced engineers and build robust APIs.

Skills

JavaScript, Node.js, Hapi, Apollo, Restify, AWS

Location

100% Remote

Type

Full-time

Salary

$70k - $120k

Paid in BTC
Apply now for this position
Description

Do you live for beautiful APIs? Do you take pride in knowing your API and server work is clean, fast and flexible? Are you the one person to turn to when data needs to be perfectly structured, normalized and redundant? Would you love to have a team of designers turn your API data into compelling customer interactions?

Exodus is looking for a meticulous, obsessive leader to focus on our backend API services. These services deal with everything from collecting historical pricing data to optimizing exchange prices to make sure our customers receive the best rates on trades.

What You Will Do
  • Design backend REST / GraphQL / gRPC APIs.
  • Submit pull requests for critical back-end servers coded in Node.js, which talk to Exodus Wallet clients.
  • Nip bugs in the butt, quickly and safely.
  • Write loads of tests to ensure code performs as expected.
  • Work closely with our partner services to ensure long-term API compatibility and stability.
  • Write monitoring tools to help us make exchanges better, faster, cheaper, and more reliable for our customers.
  • Open dialogues with our customer support engineers to understand what can be improved about the exchange experience in Exodus, and act on that understanding.
  • Be readily available in case of a server meltdown.
Who You Are
  • You have excellent references and a history of trust and established relationships in former careers.
  • You have a long history and track record of Node.js development that can be demonstrated via Github.
  • You take initiative and don't wait for direction.
  • You have a passion for cryptocurrencies like Bitcoin and demonstrated passion for solving problems.
  • You’re familiar with the differences between REST, GraphQL, gRPC APIs and know the tradeoffs of each.
  • Express, Hapi, Apollo, Restify… you know what these tools do and when to use each.
  • You have an understanding of relational database concepts and have designed some relational database schemas in the past.
  • AWS experience a bonus.
  • You don't care if the platform is Azure or AWS and are willing to work with either and have some experience with at least one.
  • You are willing to be available regardless of when server issues occur.
Salary and Payment

$70k - $120k paid in BTC

How To Apply in One Minute

Send us an email to jobs@exodus.io explaining why you're a good fit. If you want to include a CV, make sure it is in PDF format. Ensure the subject is "Senior Node.js API Engineer - FIRSTNAME LASTNAME"

DevOps Engineer (mid-level)

Design and deploy highly available cloud infrastructure.

Skills

Terraform, Packer, Docker, Jenkins, Linux, Bash/Python, AWS

Location

100% Remote

Type

Full-time

Salary

$50k - $70k

Paid in BTC
Apply now for this position
Description

Do you love spinning up cloud based server infrastructure using IaC and troubleshoot when things go wrong? If the answer is yes, then read on.

As a mid-level Devops Engineer, you will help setup and monitor new cryptocurrency/blockchain servers for a variety of assets and monitor existing servers in our cloud infrastructure.

What You Will Do
  • Build zero-downtime, geo-distributed cloud infrastructure using tools such as Terraform, Ansible and Jenkins.
  • Create and update reusable modules in Terraform for AWS services like Auto Scaling Groups, Load Balancers, Route53, IAM Policies/Roles, Monitoring & Alarms, CloudFront, WAF and more.
  • Leverage container technology like Docker, Kubernetes, or ECS to increase the efficiency of building and testing services in a Sandbox or Stage environment before moving to Production.
  • Monitor infrastructure and react when alarms are triggered.
Who You Are
  • You are based in North/South America as this position will require working US daytime hours (if you live in other locations but are willing to work that time slot, you will be considered).
  • You have excellent references and a history of trust and established relationships in former careers.
  • You have a passion for cryptocurrencies like Bitcoin and possess strong analytical and problem-solving skills.
  • You are self motivated and can work from home without direct supervision.
  • You take initiative and don't wait for direction.
  • You have good presentation skills to communicate product knowledge, enhancements and changes with other team members.
  • You love using Linux and automating tasks with Bash/Python scripts.
  • You like creating images with Dockerfiles and using docker-compose.
  • You know how to maintain code integrity and organization using GIT/GitHub.
  • You have hands on experience with AWS services such as EC2 in ASGs, ALB/NLB, RDS, S3, IAM Roles/Policies, CloudWatch alarms/metrics/logs.
  • You are very proficient with Terraform and have no problem creating reusable modules and following best practices for file/resource/variable naming, you are able to automate EC2 bootstrapping with user-data and Packer.
  • You have experience with CI/CD pipelines.
Salary and Payment

$50k - $70k paid in BTC

How To Apply in One Minute

Send us an email to jobs@exodus.io explaining why you're a good fit. If you want to include a CV, make sure it is in PDF format. Ensure the subject is "DEVOPS ENG (mid-level) - FIRSTNAME LASTNAME"

Can't find what you're looking for?

If you think you have special skills that we should definitely know about, please drop us a line.

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