Exodus Jobs
6 Open Positions
Work For Exodus
Help us bring digital assets to everyday people. 100% remote work ANYWHERE in the world. Get paid in bitcoin.

These are REMOTE POSITIONS. Feel free to work anywhere in the world.

Ready to take your place building the future of digital assets? Are you passionate about the blockchain and the sweeping changes it is creating across the world? Do you store some of your wealth in digital assets? Do you believe that Bitcoin, Ethereum, and other blockchain assets are beginning to facilitate a great wealth transfer?

Why?

The Financial Crisis of 2008 changed everything. Wealth around the world was decimated. The US government stole money from Main St. to give to Wall St. Governments have not stopped their reckless spending at the expense of its citizens. Central banks keep printing money, eroding purchasing power. The war on cash has just begun.

We believe these actions are causing consumers, businesses, and investment firms to seek a new asset class to invest and protect their wealth. The emergence of blockchain technology has created a movement to shift power back to the people to manage their own assets, with no banks, no brokers, or institutional oversight. We created Exodus for these visionaries, those who want to depart the legacy financial system to protect and create wealth for future generations.

Us.

Exodus was started by Daniel Castagnoli and JP Richardson. Daniel has co-founded a number of other companies and is a master of emotional design - having previously designed experiences for Apple, BMW, Disney, Louis Vuitton, and Nike. JP has also co-founded a number of other companies and has published 150+ open source libraries - some of these are in use by most Bitcoin and cryptocurrency software on the web.

6 Open Positions as of Friday, June 23, 2017

Community Support Engineer
Help Exodus customers feel comfortable & learn about digital assets…

Job Description

Exodus provides 24/7 customer support. These positions will be filled by five people spread across all time zones.

Do you like managing your own digital assets? Do you consider yourself a pro user and never ask for help? Do you enjoy problem solving by reading and searching for answers? Do you enjoy helping others and teaching your friends about the blockchain?

Exodus receives hundreds of emails, phone calls and chat messages daily from customers learning about digital assets. As an Exodus Community Support Engineer you will connect with customers through email and our live Slack chatroom. Additional bonuses are given to Community Support Engineers who handle live support calls.

What You Will Do

  • Answer inbound email to assist users navigate the intricacies of managing digital assets.
  • Create and maintain support articles in our Knowledge Base to explain common customer questions.
  • Create above-and-beyond customer service experiences that surprise and delight.
  • Facilitate discussion and respond to customers in our live Slack channel.
  • Use problem-solving abilities to track down unique customer problems in an attempt to simulate problems in-house to share with the development team.
  • Provide written feedback and examples to the development team detailing reproducible customer problems along with desired outcomes.
  • Organize and document user problems into prioritized categories.
  • Organize and gather feedback from community and our beta group that tests early-release builds.

Who You Are

  • You have amazing written English skills including proper grammar and punctuation.
  • You live life feeling grateful and have the ability to sympathize with customers on even the simplest of problems.
  • You understand the basics of how digital assets work including security, confirmations, block times, network fees, etc.
  • You are able to creatively problem solve and help users find the source of a number of problems - even if these problems are general computer problems outside of the Exodus application.
  • You carry a high sense of urgency with customer empathy.
  • You are energetic and cheerful.
  • You know how to craft properly formatted creative template responses with unique events and personality sprinkled in.
  • You can figure out how to connect with individuals on an emotional level.
  • You have excellent references and a history of trust and established relationships in former careers.

Salary and Payment

Exodus Community Support Engineers make between 20k - 60k+ USD. All salaries are paid in Bitcoin. Below are general qualifications for each pay tier.

20k : You are passionate and excited to learn but young and new to customer blockchain support. You likely understand the basics of blockchain assets but have never had a customer support position.

40k : You have impressive written English and grammar abilities and have done customer support in the past. You know how to connect with users on an emotional level. You are knowledgeable about blockchain assets and have extensive leadership and problem solving abilities. You are self-driven and suggest and implement new ways to optimize the business and individual processes.

60k : Tenured customer support wizard both on the phone, in person and through email and live chat. You know every aspect of blockchain assets, security, digital assets and can explain complicated concepts easily. You also have leadership abilities and can optimize the current customer service experience and produce measurable improvement. It is likely you understand basic programming + HTML/CSS and can create your own self-help support documents. You also help, educate and motivate other team members. Candidates in this role are typically moved to leadership roles and management positions.

How To Apply

  1. Fill out your answers to our Exodus Customer Support Engineer Test
  2. Send an email that contains your completed Exodus Customer Support Engineer Test along with a few words on why you will be a good fit ( highlighting any of the above items that resonate with you and your abilities ) to jobs@exodus.io
UI/UX Designer
Bring digital assets to life across all platforms and media…

Job Description

Exodus is a design driven company. All decisions are made with a customer focused lens through design channels. As an Exodus UI/UX designer you will take part in all areas of design and user experience throughout in the company. You will create and mold the direction of new concepts, features and overall experiences across all platforms and media.

Our ideal UX/UI Designer is excited about the blockchain and motivated by understanding the user’s perspective and implementing that research into beautiful designs.

A small portion of your time will be spent stepping outside of design and interacting with Exodus customers via email and in our live Slack channel. At Exodus, we believe, it is vital everyone in the company understand customer problems and the pulse of the user community. We find these decisions and time spent interacting with customers puts everyone on the front lines and impacts all areas of design and decision in the organization.

What You Will Do

  • Understand blockchain asset specifications and the impact of user psychology and feelings when interacting with Exodus.
  • Create wireframes and concepts mapping out user interactions.
  • Create mockups and design prototypes of new products and ideas.
  • Contribute to all areas of design from the Exodus website to YouTube videos.

Who You Are

  • You see the potential of design bringing blockchain technology to the masses.
  • You have a passion to mold complicated technology into simple, elegant experiences.
  • You love watching users interact with your creations and bringing your ideas to life.
  • You are not afraid to think out of the box and ask why?
  • You have excellent references and a history of trust and established relationships in former careers.

Salary and Payment

Exodus UI/UX Designers make between 40k - 100k+ USD. All salaries are paid in Bitcoin. Below are general qualifications for each pay tier.

40k : Strong design with minimal code knowledge and no blockchain experience.

60k : Strong design experience, proficient with code and minimal blockchain experience.

80k : Good understanding of code + blockchain experience + animation + Extensive UI/UX work history.

100k+ : Unicorn level designer + code master + thought leader + extensive blockchain experience.

How To Apply

Send us a few examples of work you are proud of. Anything from mockups, wireframes, code, animations or branding along with your salary category + a few words on why you think you will be a good fit ( highlighting any of the above items that resonate with you and your abilities ) to jobs@exodus.io

Senior JavaScript Engineer
Bring digital assets to life across all platforms and media…

Job Description

Your role as the senior JavaScript engineer will be to understand the vision of Exodus and take ownership and write code in accordance with the vision. We pride ourselves on optimizing for happiness and giving you the flexibility to choose to work on what excites you most.

Exodus is a desktop app built using Electron with a backend component written in Node.js. If you've never worked with Electron before, you can think of it like the marriage of Chrome + Node.js. You get all of the power of Node.js and all of the power of Chrome in one package. We think Electron is game changing for those who want to build cross-platform apps.

Working on Exodus is not all roses and lollipops though. Some weeks are grueling and require nothing but bug fixes. This can require firing up Exodus 100's of times in a day to track down a bug.

We also believe that in this ecosystem, the only way to truly build a successful product is to build trust with customers. This will require you to have some availability for customer service via Slack and email support. This shouldn't scare you, as it's an opportunity to learn what's wrong with the product.

20% of your time will be spent stepping outside of code and responding to inbound customer emails and customers in our live Slack channel. At Exodus it is vital everyone in the company understand customer problems and the pulse of the user community. We find these decisions and time spent dealing with customers puts everyone on the front lines and impacts all areas of design and decision in the organization.

Skills You Need To Have

  • Deep understanding of JavaScript (preferably Node.js)
  • Know how and why to use asynchronous techniques (callbacks, promises, generators, async/await)
  • Basic understanding of cryptographic primitives like hashing, macs, PK-crypto
  • Deep understanding of JavaScript/Node.js data types and limitations
  • You have excellent references and a history of trust in former careers

We move all candidates to the top of the list if they have experience and understand the following; Electron, React.js, Bitcoin Scripts, Ethereum Smart Contracts.

Salary and Payment

If you provide massive value the sky is the limit here…

How To Apply

Send us a few examples of work you are proud of. Anything from github repos, code, apps, projects + a few words on why you think you will be a good fit ( highlighting any of the above items that resonate with you and your abilities ) to jobs@exodus.io