We're Waiting For You
10 Open Positions
Work With Exodus
Help us bring digital assets to everyday people. 100% remote work ANYWHERE in the world. Get paid in bitcoin.

These are 100% remote careers - work from anywhere in the world.

Ready to take your place building the future of digital assets? Are you passionate about the blockchain and the sweeping changes it is creating across the world? Do you store some of your wealth in digital assets? Do you believe that Bitcoin, Ethereum, and other blockchain assets are beginning to facilitate a great wealth transfer?

Why?

The Financial Crisis of 2008 changed everything. Wealth around the world was decimated. The US government stole money from Main St. to give to Wall St. Governments have not stopped their reckless spending at the expense of its citizens. Central banks keep printing money, eroding purchasing power. The war on cash has just begun.

We believe these actions are causing consumers, businesses, and investment firms to seek a new asset class to invest and protect their wealth. The emergence of blockchain technology has created a movement to shift power back to the people to manage their own assets, with no banks, no brokers, or institutional oversight. We created Exodus for these visionaries, those who want to depart the legacy financial system to protect and create wealth for future generations.

Us.

Exodus was started by Daniel Castagnoli and JP Richardson. Daniel has co-founded a number of other companies and is a master of emotional design - having previously designed experiences for Apple, BMW, Disney, Louis Vuitton, and Nike. JP has also co-founded a number of other companies and has published 150+ open source libraries - some of these are in use by most Bitcoin and cryptocurrency software on the web.

10 Open Positions as of

Community Support Engineer
Help Exodus customers feel comfortable & learn about digital assets…

Description

Exodus provides 24/7 customer support. These positions will be filled by people spread across all time zones. We have both full-time and part-time positions open.

Do you like managing your own digital assets? Do you consider yourself a pro user and never ask for help? Do you enjoy problem solving by reading and searching for answers? Do you enjoy helping others and teaching your friends about the blockchain?

Exodus receives hundreds of emails, phone calls and chat messages daily from customers learning about digital assets. As an Exodus Community Support Engineer you will connect with customers through email and our live Slack chatroom. Additional bonuses are given to Community Support Engineers who handle live support calls.

What You Will Do

  • Answer inbound email to assist users navigate the intricacies of managing digital assets.
  • Create and maintain support articles in our Knowledge Base to explain common customer questions.
  • Create above-and-beyond customer service experiences that surprise and delight.
  • Facilitate discussion and respond to customers in our live Slack channel.
  • Use problem-solving abilities to track down unique customer problems in an attempt to simulate problems in-house to share with the development team.
  • Provide written feedback and examples to the development team detailing reproducible customer problems along with desired outcomes.
  • Organize and document user problems into prioritized categories.
  • Organize and gather feedback from community and our beta group that tests early-release builds.

Who You Are

  • You have amazing written English skills including proper grammar and punctuation.
  • You live life feeling grateful and have the ability to sympathize with customers on even the simplest of problems.
  • You understand the basics of how digital assets work including security, confirmations, block times, network fees, etc.
  • You are able to creatively problem solve and help users find the source of a number of problems - even if these problems are general computer problems outside of the Exodus application.
  • You carry a high sense of urgency with customer empathy.
  • You are energetic and cheerful.
  • You know how to craft properly formatted creative template responses with unique events and personality sprinkled in.
  • You can figure out how to connect with individuals on an emotional level.
  • You have excellent references and a history of trust and established relationships in former careers.

Salary and Payment

Exodus Community Support Engineers make between 20k - 60k+ USD. All salaries are paid in Bitcoin. Below are general qualifications for each pay tier.

20k : You are passionate and excited to learn but young and new to customer blockchain support. You likely understand the basics of blockchain assets but have never had a customer support position.

40k : You have impressive written English and grammar abilities and have done customer support in the past. You know how to connect with users on an emotional level. You are knowledgeable about blockchain assets and have extensive leadership and problem solving abilities. You are self-driven and suggest and implement new ways to optimize the business and individual processes.

60k : Tenured customer support wizard both on the phone, in person and through email and live chat. You know every aspect of blockchain assets, security, digital assets and can explain complicated concepts easily. You also have leadership abilities and can optimize the current customer service experience and produce measurable improvement. It is likely you understand basic programming + HTML/CSS and can create your own self-help support documents. You also help, educate and motivate other team members. Candidates in this role are typically moved to leadership roles and management positions.

How To Apply

  1. Fill out your answers to our Exodus Customer Support Engineer Test
  2. Send an email that contains your completed Exodus Customer Support Engineer Test along with a few words on why you will be a good fit ( highlighting any of the above items that resonate with you and your abilities ) to jobs@exodus.io
UI/UX Designer
Bring digital assets to life across all platforms and media…

Description

Exodus is a design driven company. All decisions are made with a customer focused lens through design channels. As an Exodus UI/UX designer you will take part in all areas of design and user experience throughout in the company. You will create and mold the direction of new concepts, features and overall experiences across all platforms and media.

Our ideal UX/UI Designer is excited about the blockchain and motivated by understanding the user’s perspective and implementing that research into beautiful designs.

A small portion of your time will be spent stepping outside of design and interacting with Exodus customers via email and in our live Slack channel. At Exodus, we believe, it is vital everyone in the company understand customer problems and the pulse of the user community. We find these decisions and time spent interacting with customers puts everyone on the front lines and impacts all areas of design and decision in the organization.

What You Will Do

  • Understand blockchain asset specifications and the impact of user psychology and feelings when interacting with Exodus.
  • Create wireframes and concepts mapping out user interactions.
  • Create mockups and design prototypes of new products and ideas.
  • Contribute to all areas of design from the Exodus website to YouTube videos.

Who You Are

  • You see the potential of design bringing blockchain technology to the masses.
  • You have a passion to mold complicated technology into simple, elegant experiences.
  • You love watching users interact with your creations and bringing your ideas to life.
  • You are not afraid to think out of the box and ask why?
  • You have excellent references and a history of trust and established relationships in former careers.

Salary and Payment

Exodus UI/UX Designers make between 40k - 100k+ USD. All salaries are paid in Bitcoin. Below are general qualifications for each pay tier.

40k : Strong design with minimal code knowledge and no blockchain experience.

60k : Strong design experience, proficient with code and minimal blockchain experience.

80k : Good understanding of code + blockchain experience + animation + Extensive UI/UX work history.

100k+ : Unicorn level designer + code master + thought leader + extensive blockchain experience.

How To Apply

Send us a few examples of work you are proud of. Anything from mockups, wireframes, code, animations or branding along with your salary category + a few words on why you think you will be a good fit ( highlighting any of the above items that resonate with you and your abilities ) to jobs@exodus.io

Executive Assistant
Interact directly with the executive team to coordinate company events and information…

Description

The Exodus Executive Assistant position is the gateway to the senior level executives at Exodus. As an Exodus Executive Assistant you will interact directly with all levels of the executive team to coordinate company events and information.

What You Will Do

As an Exodus Executive Assistant, you will provide confidential and comprehensive administrative support to the Exodus executives and the leadership team. In addition, you will have responsibility for capturing and monitoring leadership action items to support project and initiative execution. The ability to perform under pressure and have the agility to deal with last-minute changes is essential.

The ability to be on-call and have flexibility to work outside of standard office hours is required.

Security is of primary importance in this position. You must understand and know how to protect confidential information as well as practice strict security measures including password management and second-factor authentication.

Examples of responsibilities include:

  • Manage executive calendars and day-to-day operations of the entire Exodus remote office team.
  • Coordinate internal and external meetings and conference calls.
  • Purchase company materials including regular, surprise, creative gift deliveries for partners and clients.
  • Maintain extensive notes on executive, employee, and client preferences (likes/dislikes) to create amazing personal experiences.
  • Participate in company meetings to document and distribute meeting minutes.
  • Serve as an ambassador of Exodus interfacing with partners, investors and stakeholders.
  • Play a major role in arranging large colleague meetings or events.
  • Coordinate all travel planning and document travel expenses.
  • Responsible for all aspects of planning our twice-a-year company retreats.
  • Adjustment and prioritization of last-minute changes and logistics, including: equipment needs, conference rooms and events.

Who You Are

  • You must be able to maintain high level of discretion and confidentiality.
  • You must be consistently poised and professional with excellent communication skills.
  • You are a good decision maker. You are quick to make decisions to help the organization move forward.
  • You need to have native proficiency in English and understand all aspects of language, slang and the nuances of communication online and in public forums.
  • You have a great respect of time and always come to the table researched, prepared and early.
  • You deeply care about making people feel warm and invited. You enjoy building lasting, strong relationships.
  • Your interpersonal skills are unmatched. You personally structure your message to relate to all areas and backgrounds for people from around the world.
  • You’re resourceful. You know how to find and deploy resources effectively.
  • You’re trustworthy. We can call your friends of 10 years and they know you will always have their back.
  • You easily gain confidence and the trust of others through integrity and transparent honesty.

Salary and Payment

Exodus Executive Assistants make between 30k - 60k+ USD. All salaries are paid in Bitcoin. Below are general qualifications for each pay tier.

30k : You fit the job description, but still have a lot to learn about the blockchain and digital assets. You are passionate and excited to dive in but young and this could likely be your first official executive assistant role.

40k : You fit the job description and are just getting your feet wet in blockchain assets. You understand the basics of security and 2FA and phishing attacks. You know how to create personalized experiences for individuals and have processes to ensure your interactions are always memorable. You are willing to be trained to answer standard blockchain support questions we get from customers daily. You have excellent communication and your interpersonal skills are unmatched.

60k+ : You fit the job description AND everything in the 40k category AND bring so much more to the table. In addition to a role as Executive Assistant, you can dive into customer support and help customers when times get busy. When you realize a question has been asked multiple times you feel comfortable updating our knowledge base and creating support documents to bring your own ideas and flare to the company. You know about blockchain assets, security and have likely traded on exchanges and hold a portion of your wealth in blockchain assets. You are familiar with phishing attacks and also understand and practice diligent security measures and know how to protect multiple levels of confidential information.

How To Apply

  1. Make us a video introducing yourself and answering these 6 questions:
    • Tell us why you care about digital assets and how your curiousity got you to take action to become involved with the blockchain technology.
    • Why you think you would be a good fit for this position.
    • Tell us what you are passionate about and what sets you apart.
    • Tell us how you manage your time and how you create backup plans when things do not go according to schedule.
    • Tell us how you will create and retain extensive notes on executive and client preferences (likes/dislikes) to create amazing personal experiences.
    • Tell us how you discovered Exodus.
  2. NOTE: If you are applying for a higher pay tier make an attempt to answer any of the questions on the Exodus Customer Support Test. We don't expect you to know all of them but any will get you a big jump to the front of the line.

Send an email containing a link to the completed video to: jobs@exodus.io with the title “Exodus Executive Assistant”

Chief Communications Officer (CCO)
Create and manage Exodus communication to shareholders, media, bloggers, the press, the community and the general public…

Description

The Exodus Chief Communication Officer works directly with the senior leadership team to fuse creative design, marketing and public relations to organize, create and deliver messages and consistent brand messaging across all channels.

What You Will Do

As the Exodus Chief Communication Officer you will be responsible for all aspects of messaging and communication throughout the organization. You are the lens to the organization and will keep a daily pulse of Exodus events and development efforts to package this information in the most transparent way possible to deliver to the public.

You will be responsible for the company tone and reputation to maintain the highest standard of quality, reliability and customer satisfaction. Major areas of responsibility include social media, digital/email marketing, reputation and issue management, investor relations, crisis communications, content production and management, graphic design, and project and budget management.

  • Create and oversee all brand documents and messaging including press releases and partner campaigns.
  • Contact members of the media including bloggers and YouTube personalities to set up interviews with company representatives.
  • Develop creative branding initiatives and external media relations.
  • Develop and manage relationships with all members of media.
  • Develop announcement campaigns along with supporting media including email campaigns.
  • Setup meetings and review sessions with developers to ensure all messaging, especially critical and security driven messaging, is triple checked for accuracy and technically precise.
  • Write creative and fun software release notes for our bi-weekly releases.
  • Manage and maintain consistent messaging across all social media channels.
  • Set and achieve aggressive metrics that measure the success of your communication initiatives.

To bring you up to speed in the company, and to ensure you are a good fit, your first three months as Chief Communication Officer will be as a contractor at a reduced salary. This trial period will also begin with a role in customer support. This head-first immersion will connect you to the lifeblood of the company - our customers. Exodus believes all positions, even senior level roles, need to understand day-in-day-out reasons why customers interact with us. These choices, and your time spent on the front line, will give you the tools and understanding of what is important to Exodus and our customers. If you believe you are above answering customer support tickets and only want to sit in a high-level, management position that does not interact with customers do not waste our time to apply for this position.

Skills You Need To Have

  • You need to have native proficiency in English and understand all aspects of language, slang and the nuances of communication online and in public forums.
  • You need to have a history of content production ( both in written word and design concepts ) and be able to show how you take an idea to a finished campaign.
  • You must have the ability to grasp high-level technical concepts and be able to communicate them in a simple, effective way.
  • You must be able to create media and content to be consistent with the Exodus brand - everything from Instagram posts to detailed software release notes to email campaigns.
  • You must be able to talk in person and on the phone to individuals and have a high degree of compassion and helpfulness.
  • You need to be able to recognize design excellence and separate it from simply good design.
  • You must be able to write in a clear, concise manner. It is very likely you will find errors and ways you could improve this job posting. ;)

Who You Are

  • You are a good decision maker. You are quick to make decisions to help the organization move forward.
  • You have a great respect of time and always come to the table researched, prepared and early.
  • You’re a strong believer individuals should be able to control their own wealth and be empowered to take personal financial decisions on their own terms.
  • You deeply care about making people feel warm and invited. You enjoy building lasting, strong relationships.
  • Your interpersonal skills are unmatched. You personally structure your message to relate to all areas and backgrounds for people from around the world.
  • You’re resilient. You rebound from setbacks and adversity with both elegance, poise and ease.
  • You’re resourceful. You know how to find and deploy resources effectively.
  • You’re trustworthy. We can call your friends of 10 years and they know you will always have their back. You easily gain confidence and the trust of others through integrity and transparent honesty.

Salary and Payment

Exodus pays all salaries in Bitcoin. This is an upper-end, high-level position. Exodus has no salary caps for this senior-level role and will pay significantly above market value for the right fit.

How To Apply

  1. Make us a video of yourself talking about the following:
    • Why you are a good fit for this position.
    • Tell us what you are passionate about and what sets you apart.
    • Tell us how the blockchain impacts your life.
    • Tell us about your belief system. Why do you care about digital assets, cryptocurrency or the blockchain?
  2. Rewrite this Jobs page and edit any mistakes you find.
  3. Show us content you have created that you are proud of. YouTube videos, marketing campaigns, etc.
  4. Show us things you have written online, stories you have told. We love reading things on Medium.
  5. Make us something unique and show it to us. What defines you? How can you bring the most value? What can you do to surprise us?

Send an email that contains all the items above to jobs@exodus.io

Senior JavaScript Engineer
Bring digital assets to life across all platforms and media…

Description

Your role as the senior JavaScript engineer will be to understand the vision of Exodus and take ownership and write code in accordance with the vision. We pride ourselves on optimizing for happiness and giving you the flexibility to choose to work on what excites you most.

Exodus is a desktop app built using Electron with a backend component written in Node.js. If you've never worked with Electron before, you can think of it like the marriage of Chrome + Node.js. You get all of the power of Node.js and all of the power of Chrome in one package. We think Electron is game changing for those who want to build cross-platform apps.

Working on Exodus is not all roses and lollipops though. Some weeks are grueling and require nothing but bug fixes. This can require firing up Exodus 100's of times in a day to track down a bug.

We also believe that in this ecosystem, the only way to truly build a successful product is to build trust with customers. This will require you to have some availability for customer service via Slack and email support. This shouldn't scare you, as it's an opportunity to learn what's wrong with the product.

20% of your time will be spent stepping outside of code and responding to inbound customer emails and customers in our live Slack channel. At Exodus it is vital everyone in the company understand customer problems and the pulse of the user community. We find these decisions and time spent dealing with customers puts everyone on the front lines and impacts all areas of design and decision in the organization.

Skills You Need To Have

  • Deep understanding of JavaScript (preferably Node.js)
  • Know how and why to use asynchronous techniques (callbacks, promises, generators, async/await)
  • Basic understanding of cryptographic primitives like hashing, macs, PK-crypto
  • Deep understanding of JavaScript/Node.js data types and limitations
  • You have excellent references and a history of trust in former careers

We move all candidates to the top of the list if they have experience and understand the following; Electron, React.js, Bitcoin Scripts, Ethereum Smart Contracts.

Salary and Payment

If you provide massive value the sky is the limit…

How To Apply

Send us a few examples of work you are proud of. Anything from github repos, code, apps, projects + a few words on why you think you will be a good fit ( highlighting any of the above items that resonate with you and your abilities ) to jobs@exodus.io