These are 100% remote careers - work from anywhere in the world.
Ready to take your place building the future of digital assets? Are you passionate about the blockchain and the sweeping changes it is creating across the world? Do you store some of your wealth in digital assets? Do you believe that Bitcoin, Ethereum, and other blockchain assets are beginning to facilitate a great wealth transfer?
The Financial Crisis of 2008 changed everything. Wealth around the world was decimated. The US government stole money from Main St. to give to Wall St. Governments have not stopped their reckless spending at the expense of its citizens. Central banks keep printing money, eroding purchasing power. The war on cash has just begun.
We believe these actions are causing consumers, businesses, and investment firms to seek a new asset class to invest and protect their wealth. The emergence of blockchain technology has created a movement to shift power back to the people to manage their own assets, with no banks, no brokers, or institutional oversight. We created Exodus for these visionaries, those who want to depart the legacy financial system to protect and create wealth for future generations.
Exodus was started by Daniel Castagnoli and JP Richardson. Daniel has co-founded a number of other companies and is a master of emotional design - having previously designed experiences for Apple, BMW, Disney, Louis Vuitton, and Nike. JP has also co-founded a number of other companies and has published 150+ open source libraries - some of these are in use by most Bitcoin and cryptocurrency software on the web.
Exodus provides 24/7 customer support. These positions will be filled by people spread across all time zones. We have both full-time and part-time positions open.
Do you like managing your own digital assets? Do you consider yourself a pro user and never ask for help? Do you enjoy problem solving by reading and searching for answers? Do you enjoy helping others and teaching your friends about the blockchain?
Exodus receives hundreds of emails, phone calls and chat messages daily from customers learning about digital assets. As an Exodus Community Support Engineer you will connect with customers through email and our live Slack chatroom. Additional bonuses are given to Community Support Engineers who handle live support calls.
Exodus Community Support Engineers make between 20k - 60k+ USD. All salaries are paid in Bitcoin. Below are general qualifications for each pay tier.
20k : You are passionate and excited to learn but young and new to customer blockchain support. You likely understand the basics of blockchain assets but have never had a customer support position.
40k : You have impressive written English and grammar abilities and have done customer support in the past. You know how to connect with users on an emotional level. You are knowledgeable about blockchain assets and have extensive leadership and problem solving abilities. You are self-driven and suggest and implement new ways to optimize the business and individual processes.
60k : Tenured customer support wizard both on the phone, in person and through email and live chat. You know every aspect of blockchain assets, security, digital assets and can explain complicated concepts easily. You also have leadership abilities and can optimize the current customer service experience and produce measurable improvement. It is likely you understand basic programming + HTML/CSS and can create your own self-help support documents. You also help, educate and motivate other team members. Candidates in this role are typically moved to leadership roles and management positions.
Exodus is a design driven company. All decisions are made with a customer focused lens through design channels. As an Exodus UI/UX designer you will take part in all areas of design and user experience throughout in the company. You will create and mold the direction of new concepts, features and overall experiences across all platforms and media.
Our ideal UX/UI Designer is excited about the blockchain and motivated by understanding the user’s perspective and implementing that research into beautiful designs.
A small portion of your time will be spent stepping outside of design and interacting with Exodus customers via email and in our live Slack channel. At Exodus, we believe, it is vital everyone in the company understand customer problems and the pulse of the user community. We find these decisions and time spent interacting with customers puts everyone on the front lines and impacts all areas of design and decision in the organization.
Exodus UI/UX Designers make between 40k - 100k+ USD. All salaries are paid in Bitcoin. Below are general qualifications for each pay tier.
40k : Strong design with minimal code knowledge and no blockchain experience.
60k : Strong design experience, proficient with code and minimal blockchain experience.
80k : Good understanding of code + blockchain experience + animation + Extensive UI/UX work history.
100k+ : Unicorn level designer + code master + thought leader + extensive blockchain experience.
Send us a few examples of work you are proud of. Anything from mockups, wireframes, code, animations or branding along with your salary category + a few words on why you think you will be a good fit ( highlighting any of the above items that resonate with you and your abilities ) to firstname.lastname@example.org
The Exodus Executive Assistant position is the gateway to the senior level executives at Exodus. As an Exodus Executive Assistant you will interact directly with all levels of the executive team to coordinate company events and information.
As an Exodus Executive Assistant, you will provide confidential and comprehensive administrative support to the Exodus executives and the leadership team. In addition, you will have responsibility for capturing and monitoring leadership action items to support project and initiative execution. The ability to perform under pressure and have the agility to deal with last-minute changes is essential.
The ability to be on-call and have flexibility to work outside of standard office hours is required.
Security is of primary importance in this position. You must understand and know how to protect confidential information as well as practice strict security measures including password management and second-factor authentication.
Examples of responsibilities include:
Exodus Executive Assistants make between 30k - 60k+ USD. All salaries are paid in Bitcoin. Below are general qualifications for each pay tier.
30k : You fit the job description, but still have a lot to learn about the blockchain and digital assets. You are passionate and excited to dive in but young and this could likely be your first official executive assistant role.
40k : You fit the job description and are just getting your feet wet in blockchain assets. You understand the basics of security and 2FA and phishing attacks. You know how to create personalized experiences for individuals and have processes to ensure your interactions are always memorable. You are willing to be trained to answer standard blockchain support questions we get from customers daily. You have excellent communication and your interpersonal skills are unmatched.
60k+ : You fit the job description AND everything in the 40k category AND bring so much more to the table. In addition to a role as Executive Assistant, you can dive into customer support and help customers when times get busy. When you realize a question has been asked multiple times you feel comfortable updating our knowledge base and creating support documents to bring your own ideas and flare to the company. You know about blockchain assets, security and have likely traded on exchanges and hold a portion of your wealth in blockchain assets. You are familiar with phishing attacks and also understand and practice diligent security measures and know how to protect multiple levels of confidential information.
Send an email containing a link to the completed video to: email@example.com with the title “Exodus Executive Assistant”
The Exodus Chief Communication Officer works directly with the senior leadership team to fuse creative design, marketing and public relations to organize, create and deliver messages and consistent brand messaging across all channels.
As the Exodus Chief Communication Officer you will be responsible for all aspects of messaging and communication throughout the organization. You are the lens to the organization and will keep a daily pulse of Exodus events and development efforts to package this information in the most transparent way possible to deliver to the public.
You will be responsible for the company tone and reputation to maintain the highest standard of quality, reliability and customer satisfaction. Major areas of responsibility include social media, digital/email marketing, reputation and issue management, investor relations, crisis communications, content production and management, graphic design, and project and budget management.
To bring you up to speed in the company, and to ensure you are a good fit, your first three months as Chief Communication Officer will be as a contractor at a reduced salary. This trial period will also begin with a role in customer support. This head-first immersion will connect you to the lifeblood of the company - our customers. Exodus believes all positions, even senior level roles, need to understand day-in-day-out reasons why customers interact with us. These choices, and your time spent on the front line, will give you the tools and understanding of what is important to Exodus and our customers. If you believe you are above answering customer support tickets and only want to sit in a high-level, management position that does not interact with customers do not waste our time to apply for this position.
Exodus pays all salaries in Bitcoin. This is an upper-end, high-level position. Exodus has no salary caps for this senior-level role and will pay significantly above market value for the right fit.
Send an email that contains all the items above to firstname.lastname@example.org
Exodus is a desktop app built using Electron with a backend component written in Node.js. If you've never worked with Electron before, you can think of it like the marriage of Chrome + Node.js. You get all of the power of Node.js and all of the power of Chrome in one package. We think Electron is game changing for those who want to build cross-platform apps.
Working on Exodus is not all roses and lollipops though. Some weeks are grueling and require nothing but bug fixes. This can require firing up Exodus 100's of times in a day to track down a bug.
We also believe that in this ecosystem, the only way to truly build a successful product is to build trust with customers. This will require you to have some availability for customer service via Slack and email support. This shouldn't scare you, as it's an opportunity to learn what's wrong with the product.
20% of your time will be spent stepping outside of code and responding to inbound customer emails and customers in our live Slack channel. At Exodus it is vital everyone in the company understand customer problems and the pulse of the user community. We find these decisions and time spent dealing with customers puts everyone on the front lines and impacts all areas of design and decision in the organization.
We move all candidates to the top of the list if they have experience and understand the following; Electron, React.js, Bitcoin Scripts, Ethereum Smart Contracts.
If you provide massive value the sky is the limit…
Send us a few examples of work you are proud of. Anything from github repos, code, apps, projects + a few words on why you think you will be a good fit ( highlighting any of the above items that resonate with you and your abilities ) to email@example.com